Normally a dropped call is cause for lots of frustration. Say you are in the middle of a 10-minute phone call when your call is dropped after six minutes. You have to reconnect with whomever you were talking to to finish the four minutes of the conversation. The one thing you have going for you is that at least you have the six minutes under your belt.
Made a call about my insurance today and got stuck on the old "All representatives are busy. Your call is important to us and will be answered in the order in which it was received." After about a minute on hold my call was dropped.
These are the worst types of dropped calls because you lost your spot in the hold line. Instead of having made some progress in my call, I have to start all over. If I was destined to spend 10 minutes in a hold wait line and I make it six minutes in before the call drops, I don't get to call back and finish out my four minutes. I have to start over. In this case my saving grace is that it was just one minute and not 10 minutes. Still, it is a complete waste of time rather than simply annoying to call back.
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About This Blog
This blog will accurately document my experience with AT&T coverage on my iPhone. I live within the city limits of
Here's how this will work: Beginning January 9, 2010 I will make a note of every time AT&T service fails me. The most common fails are as follow:
-A dropped call
-Failure to complete an outgoing call
-Failure to send a text message
-Voicemail left at one point in time does not appear until a later point in time
-Failure to activate 3G internet service
I will do the best I can to note each and every occurrence of failure of coverage, as well as a rough estimate of my location at the time of the fail. At the end of my coverage month I will post a summary of my service, such as number of phone calls made and total of text messages sent to present an accurate image of AT&T's success.
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